Advice from a Recruiter with Kyle Greenleaf from JLL

By: Ria Kalinowski

Assistant Director, Abbey Pober and I recently sat down with Kyle Greenleaf, a recruiter from JLL, to talk about their hiring processes. Kyle focuses on recruiting for industrial facilities management with a focus mainly on life science clients. JLL is a property consultancy company specializing in property services and investment management. In the past, they have posted both full and part-time positions on WITworks for students with degrees in Architecture, Business Management, and Construction Management.

Kyle looks at hundreds of resumes on a weekly basis. Customization of your resume is ESSENTIAL if you want to stand out.

What does he look for?

  • 50% prior relevant work experience
  • 50% what makes YOU unique

When recruiting for co-op or entry-level positions, Kyle understands that you probably won’t have much relevant work experience. He will definitely look at any prior co-ops and relevant academic projects, but soft skills are hugely important. He is looking for breadth of experience rather than depth of experience. Interpersonal, communication, and leadership skills are good to emphasize but it’s more important to know YOUR strengths and focus on those. Your experiences and your personality make you unique so don’t be afraid to highlight those aspects of yourself.

Huge positive flags for Kyle are volunteer experience and involvement in athletics. Unless your experience is additive or really exceptional, leave off musical instruments, drama involvement, and other outside interests.

 

What should students do to build their resume?

Kyle’s advice is to find ways to practice leadership skills: start a club, become a club president, volunteer for something new, etc. Every single day you should do one thing that terrifies you or pushes you out of your comfort zone.

Ways to do that at Wentworth include taking Leadership Institute, applying to become a student leader, attending Speakeasy (a public speaking practice forum that meets Mondays at noon in Accelerate), getting involved with Accelerate or EPIC, or joining or starting a club.

 

What if a student doesn’t have any experience?

For students with little or no experience Kyle advises them to “show up” to the CO-OP + CAREER Fair to get in front of hiring managers as a great starting point. Do research about the company to show your interest. Employers will inevitably ask, “what do you know about us?” or “what made you stop by our booth today?” and having a comprehensive answer will give you a great advantage. Start networking as soon as possible. Find someone in your major who is a senior and take them to lunch. Ask them what they regret not doing or are glad they took advantage of. Reach out to alumni to ask about their career choices and learn about possible career paths.

 

Kyle’s Quick Tips

  • Customize Your Application: Make sure your resume and cover letter show why you are a good fit for that particular position at that specific company.
  • You have 7 Seconds to make a good first impression: Smile, have a strong handshake, and practice your professional introduction.
  • Do Your Research: Whether you are writing a cover letter, heading to an interview, or attending a career fair, find out what the company does and determine why you are interested in them.
  • Write (Good!) Cover Letters: They are necessary to help sell your experience and how you fit the position. If 6 people apply and 5 people write a cover letter and you don’t, you aren’t getting the interview.
  • Reach out to Recruiters on LinkedIn: Send a connection request with this message, “I saw that JLL had an operations role posted and when I searched for recruiters at JLL, your name popped up. I’m not sure if you are specifically the right person to contact for this role, but I’d love to speak with you about it if you are. If you aren’t the right person, perhaps you could you point me in the right direction.”

 

Most Important Take Away

Kyle wants to remind all applicants to be passionate about the company and the position and show that passion! This is something I’ve heard from so many recruiters and hiring managers. The best employees understand the company’s mission and goals and have a strong passion for them. Recruiters don’t want to hire someone who wants A job, they want to hire someone who wants the SPECIFIC job they are hiring for. Contact your Co-op + Career Advisor for help with writing your cover letter and customizing answers to interview questions to show your passion.

 

To hear the entire conversation, check out the WITworks Radio Show here.

 

To make an appointment with your Co-op + Career Advisor call the front desk at 617 989 4101 or stop by during Spring 2019 Drop-In Hours: Monday, Tuesday, and Wednesday 1:30pm – 4:00pm while classes are in session.

Creating an All-Star Profile on LinkedIn

By Ria Kalinowski

Bringing your LinkedIn profile to an All-Star (or complete) level is important because profiles that are complete show up higher in search results. If you want to be found by recruiters, fill out your entire profile. It’s important not only to complete your profile but to include key words that recruiters are searching for. Check out the key words employers are using in relevant job postings for some ideas.

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Grab Their Attention!

LinkedIn search results show your name, photo, and headline so it is important to include a professional photo (visit the LinkedIn photo booth at the next Wentworth Co-op + Career Fair!) and create a unique headline to grab peoples’ attention. When crafting your headline, think about where you hope to take your career as well the skills you have to offer. Headlines like, “Student at Wentworth” don’t give enough information or distinguish you from the 4,000 other Wentworth students. Adding your major or target industry helps but use the available 120 characters to take it a step further by sharing your skills or interests. Be careful to avoid spelling errors and stay away from these overused LinkedIn buzzwords!

Sample student LinkedIn headlines:

  • Former NASA Intern. Future Investment Technologist.
  • Electrical Engineering Student, Future Systems Engineer.
  • Computer Engineering Student | Former Systems Engineering Co-op at Vestmark | Laptop Repair Technician
  • Industrial Design Student at Wentworth ● Future Model Maker ● SolidWorks ● Shoe Design
  • Currently seeking full time position in logistics/supply chain or construction project management/estimating.

Tell Your Story

Use your summary to add personality to your profile and tell your story. Use all 2,000 characters to talk about what you are passionate about and how that aligns with your career interests. Recruiters use key word searches to find relevant candidates. Profiles that include the key words recruiters are searching for show up higher in search results, however, an overabundance of repeated words may get your profile filtered out as spam. When writing your summary, keep in mind that viewers only see the first two lines of your summary unless they select, “See more”. Check out summaries of co-op colleagues you admire or look up alumni profiles for ideas.

Here are some questions to get you started:

  • Why did you pick your major?
  • What is your dream job?
  • What are your key technical and non-technical skills?
  • What type of work environment do you thrive in?

Make (and Keep) It Relevant

Now that your dream recruiter has found you and their interest is piqued, show them you have the necessary skills to encourage them to reach out. Include any co-ops or jobs in your experience section highlighting technical and transferable skills relevant to your target industry. Add skills, coursework, and projects. If you have a portfolio or personal website include the link in your summary section. Upload your resume to your summary section as well. Request recommendations from past colleagues, classmates, or professors. Join groups and follow relevant companies. These show up in your interest section. Update your LinkedIn profile every semester just like you would your resume. Add new projects, experiences, and skills you have gained.

Customize your URL

Once your LinkedIn profile is complete, add your URL to the contact information on your resume. But FIRST, make sure to remove that long stream of numbers after your name. Go to your profile and click on “Edit public profile & URL” in the upper right-hand corner. Next, visit the “Edit URL” section in the upper right-hand corner and click on the blue pencil next to your URL. Remove the numbers and make your URL unique to you!

Once your profile is complete, make some connections! Connect with past and current colleagues, classmates, and professors. The number of relevant connections you have will help you show up higher in search results as well. According to LinkedIn, “The more connections you have, the more likely you will have a connection to the searcher” which helps you rank higher in their search. Personalize each connection request to remind people of how you know them or outline why you want to connect. LinkedIn is a fantastic tool so make sure you are taking advantage of it! Meet with your Co-op + Career Advisor to get help creating your profile or making connections.  They can also give you feedback once it is completed. See our LinkedIn Guide for more suggestions.

Informational Interviewing

By: Ria Kalinowski

Networking is a crucial, and often underutilized, method for finding your next job or co-op. Informational interviewing is a form of networking that helps you gain valuable connections and insight into your target industry. Learn about company culture, what tools, skills, and/or certifications are essential to the industry, and how influential people got where they are.

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Where do I start?

Create a list of target companies where you would like to work. Use the “People also viewed” feature on LinkedIn company pages or the “Similar Companies Nearby” feature on Buzzfile to create a list of companies that you are interested in learning more about. Find professionals at those companies or similar companies that hold positions of interest on company websites or LinkedIn. Use the “See alumni” tool on Wentworth’s LinkedIn page to find contacts with whom you already have something in common. You can also conduct informational interviews with professors, friends, family members, or colleagues or ask them for recommendations of people to speak with. 

How do I reach out?

Connect with people you want to speak with through email, LinkedIn, or over the phone. Use emails4corporations to find people’s email addresses. You can ask to connect with people on LinkedIn with a tailored message or message them directly if you are members of the same group. Use the Informational Interviewing handout and the Informational Interview Email Samples handout for guidance on what to say. 

How do I prepare?

As an informational interview is a chance for you to get advice, you will be asking the majority of the questions. Thoroughly research the company and person you will be meeting with to ask intelligent questions. Explore their website, their social media channels, and any current news stories about them. Don’t ask questions that you can answer with a quick Google search. Ask open-ended questions and follow the TIARA Framework (Trends, Insights, Advice, Resources, Assignments) to allow your connection to talk about themselves. Asking questions in this order “maximizes the chance that that stranger becomes an advocate by the end of the conversation”[1].

What does an informational interview look like?

An informational interview usually lasts 20-30 minutes. Don’t take up too much of your connection’s time and make the location convenient to them as they are doing you a favor. Although it is best to meet with them in-person, informational interviews can also happen over Skype or the phone. In-person meetings help you to make a more lasting impression so remember to dress and behave professionally. Oftentimes, you will meet at your connection’s place of business which gives you more opportunity to view the company culture first hand. Have your most recent resume with you but don’t give it to them unless they ask. Remember: you are not there to ask for a job, just to ask for advice! Ask them your questions, take good notes, and don’t go over the time limit that was set. Thank them at the end, ask to stay connected with them over LinkedIn, and see if they are willing to recommend anyone else that you can contact for additional advice.

What next?

Using the notes that you took, send a thank you note within 24 hours. Reference something you spoke about or a resource they wanted you to check out. Attach your resume to the email, if you hadn’t already had a chance to provide it, asking for their feedback. Make sure to follow-up with the resources, assignments, or contacts that they provided to you. Set a recurring monthly calendar alert to reconnect with the individual and mention how their advice has helped you.

Over time, you will develop a network of people who you can reach out to when it is time to conduct your next co-op or job search. You will also gain valuable information about what direction to take your career and what it takes to get there.

[1] Informational Interviewing with Steve Dalton: https://www.youtube.com/watch?v=8FsUm5noXEM

Picture Source: wikiHow

 

“This American Workplace: Slang for International Students”

By: Ria Kalinowski

Let’s “Get the Ball Rolling” (i.e., Start Something)

Americans use a lot of slang. Slang is the use of phrases or terms, typically in an informal setting, that have come to stand for something else. It is most common to hear slang used in informal conversations as opposed to during more formal language such as presentations or interviews. You will almost never see slang in formal writing. If someone uses a slang phrase or term in conversation which you do not understand, you can often use the context to figure it out. In some cases, the slang phrase that is used may be loosely related to the slang meaning. The phrase, “don’t bite off more than you can chew”, means not to take on a task that is too large.

“Keep Your Eye on the Ball” (i.e., Remain Alert)

There are many American slang phrases and terms that are related to sports. If someone says to you, “don’t drop the ball”, they mean they don’t want you to make an error or miss an opportunity. This saying is derived from sports like baseball or American football where a player may be penalized for dropping the ball during the game. For example, if someone assigns you a project at work, they may say, “don’t drop the ball” and mean that they don’t want you to mess up the project.

Another sports-related slang phrase is, “behind the eight-ball”. This saying is from the game of pool and refers to someone being in a bad or difficult position. If a colleague gives a presentation at work and it doesn’t go well because they weren’t prepared or if someone misses a project deadline because they started working on the project too late, someone might say that they were, “behind the eight-ball”.

Here is a list of additional sports slang: https://en.wikipedia.org/wiki/List_of_sports_idioms.

It’s Not Always “A Piece of Cake” (i.e., Easy)

Not all American slang phrases or terms are related to sports. If someone tells you to “hold your horses”, it means they want you to wait or calm down. This phrase comes from a time when horses were a major form of transportation and it literally meant to pull up on a horse you were riding or driving from a wagon to make the horse stop.

A “couch potato” is someone who sits on the couch all day watching television. It can be used to refer to people who are lazy.

Here is a list of additional slang: http://www.fluentu.com/english/blog/essential-english-idioms/?lang=en

Let’s “Cut to the Chase” (i.e., Get to the Point)

So, if you are in a situation where people around you are using slang, “don’t have a cow” (i.e., be worried). Use the situational or conversational context to figure out what they are saying. Or, you could ask! Most Americans will be happy to explain what they mean.

The Benefits of Co-op Institute

By: Ria Kalinowski

It’s fall of your junior year at Wentworth and what’s looming over your head? Co-op search. You have no idea how to get started and you’re already busy with classes. Instead of waiting until the last minute and scrambling to throw together a resume and submit applications, join Co-op Institute! Co-op Institute is a six-week course that meets for 50 minutes once a week and provides students with support for all aspects of the co-op search.

Weekly Topics

Resumes
Cover Letters
Networking
Job Search
Interviewing
Co-op Insights

Tangible Takeaways

Approved resume
Access to search for co-ops on WITworks
Draft of a cover letter
Beginnings of a LinkedIn profile
Relevant handouts and videos
Professional padfolio for those who complete the course

Your Co-op + Career Advisor will teach you how to write a resume and review one you’ve made. You will meet with them one-on-one to get your resume approved and ask any specific questions you may have. If you are searching in a certain geographical area or for a specific type of co-op, they can give you resources or suggestions for targeting your search. In class, your advisor will discuss how and when to write a cover letter as well as the benefits of using LinkedIn.

 

What You Will Learn

Your Co-op + Career Advisor will explain the co-op process and what paperwork you will need to complete to get credit for and then pass your co-op. He or she will show you how to use WITworks to upload documents and search for co-op positions. In class, you will examine job postings and discuss how to tailor your application materials to each position. Networking techniques will be reviewed and you will learn what to do at a career fair or other employer events. You will get an overview of different types of interviews as well as how to be successful before, during, and after an interview. During the last week, you will also get co-op tips either from an employer or from Wentworth students who have been on co-op before. This is a great opportunity to network with an employer or ask about other students’ first-hand experiences.

 

Practical Experience

Craft and practice an elevator pitch
Practice answering interview questions using the PAR/STAR method
Use class time to search for jobs using WITworks and other job search engines
Get an introduction to LinkedIn and explore best networking practices

 

Final Words

Co-op Institute is the perfect spring board for your co-op search. You will begin to build a relationship with your Co-op + Career Advisor or, if your class is taught by a different Co-op + Career Advisor, you will become familiar with someone in the Co-ops + Careers Department. You will be the first to know about upcoming employer events and get quick access to search for co-op positions on WITworks. All your questions about the co-op process will be answered and you will gain a better understanding of what it takes to be successful during your co-op and even a full-time job search!

 

Spring Cleaning for Your Social Media

By: Ria Kalinowski

Spring is here! Flowers are blooming and whether you are searching for your co-op or a full-time position, it’s time to dust off your social media accounts. Presenting your best self while job searching is extremely important. You need to make sure your social media presence is helping you do that as employers often check applicants’ social media during the hiring process. Here are some tips for cleaning up and improving your LinkedIn, Twitter, and Facebook profiles.

LinkedIn

· Update your photo! Make sure your picture is recent and professional.

· Boost your Search Engine Optimization! Add industry specific keywords to your headline and summary. Adding relevant words increases the chance that your profile comes up when employers and recruiters search for potential employees.

· Grow your network by joining groups! You can learn about what people in your industry are talking about and contribute to the discussion. You can also send direct messages to people who are members of the groups you are a part of. See the handout, ‘Joining Groups on LinkedIn’ for more information.

· Additional Tips: https://www.recruiter.com/i/5-steps-to-take-when-using-linkedin-to-network-for-a-job/

Twitter

· Improve your bio by including hashtags and keywords. You only have 160 characters!

· Pin a tweet! You can select one of your tweets to stay at the top of your twitter updates. Choose a professional tweet that relates to your industry.

· Update your list of people and companies to follow. Use your target list of companies and this article to focus the content you see on your twitter timeline.

Facebook

· Review, and delete or un-tag yourself from any unprofessional photos. You don’t want to lose a job opportunity because of inappropriate pictures on your profile!

· Also, be cautious about violating privacy policies if you post pictures of current or past work environments.

· Clean out your contacts: remove any friends that you are no longer in contact with or assign them to groups such as Acquaintances to limit their access to your profile.

· Take control of your privacy! Go to your Privacy Settings and limit the sections of your profile that are public. In the Timeline & Tagging Settings you can also limit who can post to your timeline and be able to review any posts before they appear on your timeline! Keep in mind that even if you limit access, people may still be able to view sections of your profile that you wanted to keep private depending on how they are connected to you. Best practice: remove all unflattering content!

 

Happy cleaning!