Follow-up: Why and How

By: Becky Smith

So, you’ve submitted a bunch of job applications and you haven’t heard anything. You may feel helpless, but there is something you can do!

First: Gather feedback that can help you to better attract attention. Ask your Co-op + Career Advisor to review your application materials including resume, cover letter, and any correspondence. If you are submitting a portfolio, get that reviewed too.

Second: Follow up to inquire about the status of the position.

Email follow-up graphic

Context: Pushy or Helpful? Desperate or Communicative?

Many people are initially uncomfortable with the idea of follow-up. They don’t want to appear pushy or desperate. Good news is: You can follow up without making a bad impression!

Co-op + Career Advisor Sara Dell has a great context for follow-up: “You are actually helping the employer by following up.”

Your recruiter or hiring manager likely has a pile of applications that they need to sort through, but other competing priorities keep them from digging in. By contacting them and expressing your ongoing interest in the job, you make it easier for them to engage with you and get started on the vetting process!

Be extra helpful: Include your resume and cover letter in your follow-up so there is no need to search for your application.

 

What to Say:

Co-op + Career Advisor Jer Jurma says he advises students to provide some structure for interview scheduling: “The tone is active in a follow-up communication. Give your reader a clear way to respond. Name a specific time period that you will be available for interviews and if it is getting close to your co-op deadline, share the date of your deadline.”

Examples:

“I will be in the area during the week of December 17 and am currently scheduling interviews. I am still really interested in your company and can meet at your convenience.”

“Wednesdays and Fridays are the days that I have the most flexibility. I’m sure we can find a time that is mutually convenient.”

“My school requires me to report a co-op hire by May 11. I want to respect your hiring timeline, but I think we can find a mutually convenient time. I wonder if we can get something on the calendar for the last week of April or the first week of May.”

I often advise students to have something new to say when they follow up.  

“Since I applied on November 17, I have added more relevant projects to my resume. See attached.”

“I have been following your company on Twitter for the past month and am really impressed with your new product launch.”

“I have been interviewing this week and am eager meet with your company as well – working in Operations at ADL Systems is one of my top choices at this time.”

 

How to find a point of contact for follow-up

Don’t have a name?

Find a recruiter or a relevant manager by searching on the company website or LinkedIn.

There is usually a main number or general email available on the company website. In start-ups and small companies, sometimes these emails and calls are answered by the founder or owner!

Have a name, but no contact information?

Websites like hunter.io can provide you with guidance regarding the email naming conventions for most companies.

 

Find more resources below:

Anatomy of a follow-up email: https://coopsandcareers.wit.edu/wp-content/uploads/sites/46/2018/06/Application-Follow-up-Email-Samples.pdf

More about LinkedIn: https://coopsandcareers.wit.edu/wp-content/uploads/sites/46/2018/06/LinkedIn-Guide.pdf

Whether you are preparing for a co-op search or a job search, the Center for Cooperative Education and Career Development has the resources you need to be successful. If you haven’t met with a Co-op + Career Advisor yet, give us a call at 617-989-4101 to schedule an appointment and we’ll get you started on the right track.

First-Generation Students and the Job Search

By: Abbey Pober

Decorative Image

How does a co-op or job search differ for First-Generation students? Before I can get into those nuances, we must first define what it means to be a “First-Generation” or “First-Gen Student”. This definition varies slightly from institute to institute, but here at Wentworth we define First-Gen Students as “students who come from families where their parents did not complete a four-year college degree.” What this ultimately means for students who are the first in their families to attend college is that there is a “possibility that a student may lack the critical cultural capital necessary for college success because their parents did not attend college (Defining First Generation, 2017).” This does not mean that a First-Gen student will not be successful, it just means that they face hurdles and obstacles to navigating the college experience that their peers with parents who can guide them through the process, do not.

When it comes to a co-op or job search, First-Gen students often face additional challenges to understanding and conducting their search as well as with the transition from college to work.  From my own personal experience as a First-Gen student, I can remember not knowing where to start. Some of my questions included: What are my career path options? How do I network? What do I need to include on my resume? And why do I need to write a cover letter? The good news is, you don’t have to know the answers to these questions, you just need to know who to ask to get the support you need to be successful in your co-op and job searches.

This is where your Co-op + Careers Advisor comes in! The first day I walked into the Career Center at my University I was determined to get a summer internship between my Junior and Senior years but had no clue what career paths were available to my major, and the types of internships that would help to position myself for a future on that path. I was also very intimidated by networking because I knew my parents and extended family did not necessarily have connections in the field I was headed into and did not know where to begin building my own network. Through a series of follow up meetings, my career advisor helped me identify several paths that I could take (which included making my way to the job I am in now), supported my search through helping me tailor my resume/cover letter for each opportunity I was interested in, and educated me on the various on campus and off campus opportunities to network with and meet employers. The moral of this story? The first thing you should do is seek support and ask your questions! At Wentworth, you have a dedicated Co-op + Career Advisor based on your major who is here to help you prepare for conducting your co-op and job searches. They can help you navigate choosing opportunities that are a good fit for you, strategize ways to make connections through on and off campus opportunities, and cheer you on through your whole process. Your professors are excellent people to discuss your career goals with and identify industry events that can help you on your search.

So, what do you do if you or members of your family don’t have connections in your target industry or at employers you are interested in? First, don’t worry – your networking is a “living” resource, that grows with your career and can change as you gain experience and expertise. It is normal not to have a network if you don’t have work experience and haven’t been participating in industry events. Don’t let the lack of an established network prevent you from taking steps to build yours. You can start creating your network right here at Wentworth through events and opportunities to connect with employers and your peers, including: the Fall and Spring CO-OP + CAREER Fairs, Mock Interview Day, Wentworth on the Road, Employer In Residence drop-ins, Employer info-sessions, and major specific events. Want to take your efforts a step further? This article outlines 6 ways to get ahead when you don’t have connections.

To meet with a Co-op + Career advisor, make an appointment or swing by fall drop-in hours every Monday, Wednesday, and Thursday from 1:30 – 4:00 PM. Our office is located at 101 Wentworth Hall. Feel free to contact us via email at coopsandcareers@wit.edu, or call us at 617-989-4101.

Resources:

Defining First Generation. (2017, Nov 20). Center for First-Generation Student Success Blog. Retrieved from https://firstgen.naspa.org/blog/defining-first-generation

Sanders, K. (2018, Sept 25). 6 ways to get ahead when you don’t have connections. Fast Company. Retrieved from https://www.fastcompany.com/90236706/6-ways-to-get-ahead-when-you-dont-have-connections

Stepping Out of Your Professional Comfort Zone

By: Abbey Pober

Image of ArrowsCom·fort zone / ˈkəmfərt zōn / noun: a place or situation where one feels safe or at ease and without stress.

Mark Zuckerberg said in an interview once, “The biggest risk is not taking any risk… in a world that is changing really quickly, the only strategy that is guaranteed to fail is not taking risks.” I can think of no better example of a professional who has taken calculated risks in their career which have resulted in incredible professional learning and growth. Stepping outside your “comfort zone” is a risk that is known to lead to big rewards when done strategically. If your goal is growth in your career, professional development is key to your success.

Why do you want to push yourself to do something outside your professional normal? The reason that motivates you is personal, changes based on where you are in your career, and can range from wanting a promotion, to needing to build new skills. Some of the benefits to challenging yourself professionally include:

  • Building your confidence
  • Strengthening your resume
  • Opening doors to new opportunities
  • Gaining new perspectives that change the way you approach your work
  • Discovering something you love
  • Increasing your resiliency

So, how exactly do you step out of your comfort zone? Again, this looks different for everyone.  You should be looking for an opportunity that will push you to try something new, or that will strengthen a weakness you want to work on.  If your work has you sitting behind a computer all day without much human interaction, consider seeking out speaking engagements, or ask to run part of a meeting for your department/team. Or perhaps you are a person who can talk to a crowd all day but struggles to sit down and focus on tasks for a long time? You could ask to take on an important project that will require you to sit down, plan for, and complete tasks individually rather than in a group setting. Not sure where to start? Here are some ideas:

  • Join a professional organization
  • Submit a proposal to present about something you are skilled at/an expert on at a conference
  • Reach out to someone you’ve been meaning to connect with
  • Write a blog/create something to share your expertise
  • Take a class that will challenge you

The important piece to stepping out of your comfort zone is taking the first step and doing it. When choosing what you will do to grow professionally, remember to be reasonable about the time and resources you must commit to it. Want to push yourself this semester? Consider joining a club/organization here at Wentworth, or reach out to your Co-op + Career Advisor to discuss ideas on how you can get involved off campus professionally.

To meet with a Co-op + Career advisor, make an appointment or swing by fall drop-in hours every Monday, Wednesday, and Thursday from 1:30 – 4:00 PM. Our office is located at 101 Wentworth Hall. Feel free to contact us via email at coopsandcareers@wit.edu, or call us at 617-989-4101.

A Guide to Personal Branding

By: Hadley Hopkins

Hi there! I’m Hadley Hopkins the marketing intern here at CO-OPS + CAREER. As an advertising student, I am very concerned with branding. Not only of the brands I work for but also my own personal brand. Below I am going to walk you through the steps of how to brand yourself by using my own professional life as a model, so you can learn a little about me and a lot about creating your own personal brand.

You may be thinking, ‘what is a personal brand and why do I need one?’ A personal brand is a combination of your skills and experiences that make you who you are. So technically, you already have one, but by shaping it into a clear message you will be more confident in your strengths and potential employers will easily be able to see who you are and what you stand for.

Find Your Strengths

The first step to creating your brand is to evaluate your strengths. I did this by making a list of my best qualities including character traits as well as industry related skills. I tried to think of traits that are unique to me and would make me stand out:

  • Teamwork
  • Flexible
  • Multi-tasking
  • Teachable
  • Strategic thinker
  • Logo design
  • Making GIFs
  • Branding

Once you have you have your list of attributes it is important to think of evidence to support these claims. Recall situations or experiences that prove these traits are a strength, for example:

Multi-tasking/flexible – At my past internship, I was working on a design project that was interrupted because my supervisor realized a flyer needed to go out to print by the end of the day to be done in time for the event. So, I began working on that project but then had to stop in the middle to go take pictures of an event that was taking place. Although I took on many projects at once I was able to prioritize to give each one the attention it needed to finish everything in a timely manner.

Logo design – I have created various logo designs for different companies, clubs and organizations

Share Your Story

Another aspect of your brand that you will want to focus on is your story. How did you get to where you are? What makes you passionate about your field?  This allows people to know you on an emotional level and not just as a list of your accomplishments and skills. For me, I like to tell the story of how I decided to study advertising:

Advertising and graphic design have been a passion of mine since I created, branded and marketed my own energy drink “Spazz” for my 7th grade technology class.  I found the balance of creativity and logistic to be the perfect mix for my analytical yet artsy mind.

Show Off Your Quirks

An additional way to make your brand seem more personal is by showing off your quirks. These habits make you who you are and can add some “spice” to your brand. For me, the fact that I am a southerner now living in Boston makes for interesting tidbits, as well as my passion for different cultures:

I may be from Georgia, but I have definitely adopted the New England lifestyle. You can catch me sporting my Red Sox hat, and ‘Bean Boots with a Dunkin’ in hand but I will never give up saying y’all. I love all things food, travel and art.

Find Your “Take-away”

Once you have figured out the main aspects of your brand you will be able to create a key take-away that embodies everything you want to express to potential employers:

“I am an analytical, yet creative thinker who is flexible and has a passion for creating meaningful work that helps enhance a brand.”

Although you will probably never be asked in an interview what your mission statement is, this key takeaway can give you direction for materials that future employers will see such as your resume, cover letter, portfolio and LinkedIn profile.  When creating these materials, it is important to ask yourself: ‘does this align with my brand and is my mission statement well represented?’

Another way to strengthen your brand is through the look of your materials. It’s important that your resume, cover letter, portfolio, and LinkedIn profile are cohesive. I suggest sticking with the same font across all materials and make sure you use the same header for both your resume and cover letter. This will help future employers recognize you better across all platforms.

Here is an example of my LinkedIn profile:

Example of LinkedIn Profile

And an example of my resume that I feel represent my brand:

Example Resume

Creating a personal brand takes time and effort but is totally worth it!  With these steps I hope you can create a brand that is uniquely your own and will help you stand out to employers.

As always, we encourage you to stop by CO-OPS + CAREERS to discuss your questions with a Co-op + Career Advisor. You can make an appointment or swing by fall drop-in hours every Monday, Wednesday, and Thursday from 1:30 – 4:00 PM. Our office is located at 101 Wentworth Hall.

Feel free to contact us via email at coopsandcareers@wit.edu, or call us at 617-989-4101. We look forward to connecting with you soon!

Creating an All-Star Profile on LinkedIn

By Ria Kalinowski

Bringing your LinkedIn profile to an All-Star (or complete) level is important because profiles that are complete show up higher in search results. If you want to be found by recruiters, fill out your entire profile. It’s important not only to complete your profile but to include key words that recruiters are searching for. Check out the key words employers are using in relevant job postings for some ideas.

Decorative Image

Grab Their Attention!

LinkedIn search results show your name, photo, and headline so it is important to include a professional photo (visit the LinkedIn photo booth at the next Wentworth Co-op + Career Fair!) and create a unique headline to grab peoples’ attention. When crafting your headline, think about where you hope to take your career as well the skills you have to offer. Headlines like, “Student at Wentworth” don’t give enough information or distinguish you from the 4,000 other Wentworth students. Adding your major or target industry helps but use the available 120 characters to take it a step further by sharing your skills or interests. Be careful to avoid spelling errors and stay away from these overused LinkedIn buzzwords!

Sample student LinkedIn headlines:

  • Former NASA Intern. Future Investment Technologist.
  • Electrical Engineering Student, Future Systems Engineer.
  • Computer Engineering Student | Former Systems Engineering Co-op at Vestmark | Laptop Repair Technician
  • Industrial Design Student at Wentworth ● Future Model Maker ● SolidWorks ● Shoe Design
  • Currently seeking full time position in logistics/supply chain or construction project management/estimating.

Tell Your Story

Use your summary to add personality to your profile and tell your story. Use all 2,000 characters to talk about what you are passionate about and how that aligns with your career interests. Recruiters use key word searches to find relevant candidates. Profiles that include the key words recruiters are searching for show up higher in search results, however, an overabundance of repeated words may get your profile filtered out as spam. When writing your summary, keep in mind that viewers only see the first two lines of your summary unless they select, “See more”. Check out summaries of co-op colleagues you admire or look up alumni profiles for ideas.

Here are some questions to get you started:

  • Why did you pick your major?
  • What is your dream job?
  • What are your key technical and non-technical skills?
  • What type of work environment do you thrive in?

Make (and Keep) It Relevant

Now that your dream recruiter has found you and their interest is piqued, show them you have the necessary skills to encourage them to reach out. Include any co-ops or jobs in your experience section highlighting technical and transferable skills relevant to your target industry. Add skills, coursework, and projects. If you have a portfolio or personal website include the link in your summary section. Upload your resume to your summary section as well. Request recommendations from past colleagues, classmates, or professors. Join groups and follow relevant companies. These show up in your interest section. Update your LinkedIn profile every semester just like you would your resume. Add new projects, experiences, and skills you have gained.

Customize your URL

Once your LinkedIn profile is complete, add your URL to the contact information on your resume. But FIRST, make sure to remove that long stream of numbers after your name. Go to your profile and click on “Edit public profile & URL” in the upper right-hand corner. Next, visit the “Edit URL” section in the upper right-hand corner and click on the blue pencil next to your URL. Remove the numbers and make your URL unique to you!

Once your profile is complete, make some connections! Connect with past and current colleagues, classmates, and professors. The number of relevant connections you have will help you show up higher in search results as well. According to LinkedIn, “The more connections you have, the more likely you will have a connection to the searcher” which helps you rank higher in their search. Personalize each connection request to remind people of how you know them or outline why you want to connect. LinkedIn is a fantastic tool so make sure you are taking advantage of it! Meet with your Co-op + Career Advisor to get help creating your profile or making connections.  They can also give you feedback once it is completed. See our LinkedIn Guide for more suggestions.

Socializing at Work

 

Decorative Image By: Jer Jurma

Humans are social (to a varying degree) by nature and thus social interactions are an important element of the work experience. There is a great opportunity to foster a socially rewarding experience at work while advancing the professional goals of any given industry.  Most professions value teamwork which relies on strong personal/professional relationships. The following are considerations for how to bring your best social self into the work place:

WHEN COLLABORATING:

  • Make a conscious effort to actively listen to your coworkers and make sure your contributions to conversation are productive.
  • Ask questions that illuminate a situation or idea while encouraging others’ creativity.
  • Know the difference between being rigorous, being skeptical, and being cynical.
  • Rigorous examination of an idea can be energizing and thought provoking.
  • Skepticism can lead to discovery and a deeper understanding of the topic at hand.
  • Cynicism can consume all the oxygen in the room and kill ideas and dialog.
  • Strive to do more than identify problems; strive to solve them.
  • Contribute time and effort to group projects, and don’t under estimate the productivity a positive attitude brings to a team.

WHEN SOCIALIZING IN THE OFFICE:

  • Be open to understanding what experience and strengths your co-workers bring to the table.
  • Assist others to be their best selves.
  • Be authentic about who you are while being respectful of your privacy and the privacy of those around you.

WHEN SOCIALIZING WITH CO-WORKERS OUTSIDE THE OFFICE:

  • Attend company sponsored social gatherings to make connections with your colleagues, as showing personal interest in knowing your team will help you engage with them professionally.
  • Keep your blood alcohol levels low and remember that everyone has a dangerous combination of the following:
    • a camera
    • a social media account
    • questionable judgement, especially when liquored up.

WHEN SOCIALIZING ONLINE:

  • Your digital persona is your professional persona, so don’t create a brand for yourself that is repugnant to your employer.
  • Privacy settings NEVER create true privacy.
  • Once something is public, it remains public.
  • Even on instant messaging, don’t forget the power of the “Screen Shot”.
  • Be smart about your interactions both on and off line…your job may depend upon it.

Navigating Job Offers

By: Becky Smith

You get an offer from a company and you are glad…except you wish you had more time to decide!

Good news: It is normal – even common — to ask for time to think things over! It is just a matter of maintaining trust and using savvy communication skills.

It is strongly advised that you reply to an offer of employment within 24 hours.

  • Be positive to maintain the confidence that the hiring manager has in you: Act excited. Thank the hiring manager or recruiter for offering the job to you.

Ask if you can have some time to think about it.

  • You don’t have to say why; just say you need some time to consider all of the factors. In fact, the reasons why can sometimes make employers feel uncomfortable – it can come across wrong, and/or they are not prepared to be involved in your personal life.

Be sure to clearly communicate when you will get back to the employer with an answer, and keep your word no matter what.

  • You may ask for up to a week to think about the offer.
  • The company may need an answer sooner. Settle on a mutually convenient date.

This kind of negotiation is fair, given that they don’t want to lose other candidates while they are waiting to hear from you.

During the time you have negotiated, you may speak with your Co-op + Career Advisor, your faculty, your family, and other prospective employers. You may take some time to reflect on what you want and need (i.e., salary, start date, schedule).It is best to take your time to prepare if you are going to negotiate any of the terms of employment.

Be Aware of Common Misunderstandings:

Interviewing for a job does not mean committing to the job. Interviewing is exploration to determine whether you are a fit for the job…and whether the job and company are a fit for you.

If a co-op employer offers you an opportunity to return for a second co-op or a full-time job, you are not obligated to return. Be appreciative and respectfully consider the opportunity, but if it is not right for you, politely decline. Things are not going to turn out well for anyone if you accept a job that you know is wrong – including headaches for professionals with whom you’ve built relationships!

You do not need to accept the first job you are offered. You do need to reply to all offers within 24 hours.

For more information on how to navigate a situation in which you get an offer for one job but you’re really waiting to hear from another company, read our handout about Deliberating Job Offers.

As always we encourage you to stop by CO-OPS + CAREERS to discuss your co-op and job offer questions with any Co-op + Career Advisor. You can make an appointment or swing by summer drop-in hours, held every Monday, Wednesday, and Thursday from 2:00 – 4:00 PM. Stop by 101 Wentworth Hall, or contact us via email at coopsandcareers@wit.edu, or by calling 617-989-4101. We look forward to connecting with you soon!

Class of 2017 Career Outcomes

By: Abbey Pober

Each year The Center for Cooperative Education and Career Development survey’s the graduating class to analyze and report on employment and graduate school status of students’ post-graduation. Responses are collected at the December, April, and August commencements, and again six months later from all graduates who reported they were still seeking employment at graduation. These efforts resulted in a 70% knowledge rate of day student career outcomes. Wentworth graduates obtain well-paying jobs in a wide range of fields and we are seeing a continuation of this trend from the class of 2017.

Of those that we do have data, 98% are in graduate school or are employed and their median salary is $60,000, slightly higher than the NACE reported national median and higher than the last few years of Wentworth’s graduates. More than half (56%) received offers of employment from one of their co-op employers and 36% accepted. We have a knowledge rate of 24% of CPCE graduates, down significantly from prior years. Of those that reported, 100% are employed or in school. The median salary of a CPCE graduate is $71,500. Of those that are employed, 96% of students report that their work is related to their academic major, up from last year’s 92%. This year, seven employers hired at least four members of the class of 2017.

Most our graduates continue to live in the Northeast with Massachusetts overwhelmingly having the most, followed by New Hampshire, Connecticut and Rhode Island. Outside of New England, many of our students are working in New York, California and Pennsylvania. Of those that we have data, 14% of our students are going on to graduate school. The majors that are sending the most to graduate school are: Architecture, Biomedical Engineering, and Civil Engineering. Most students are continuing their education at Wentworth. More than one is heading to Northeastern and Tufts University. Some of the unique schools to which an alumnus is attending are: Georgetown University, Johns Hopkins University, the Institute of Technology Eindhoven, and University of Southern California. Most our students are seeking an M. Arch followed by an M.S. Three are seeking an MBA, two are seeking a PhD, and one is seeking an MPS.

For the third year, the survey asked graduates from the College of Professional and Continuing Education about the impact their Wentworth education has had on their professional life. Of those that reported, 50% reported receiving a promotion and 43% reported receiving a salary increase. Seventy-seven percent reported that job opportunities are available to them now that were not prior to their degree, 72% reported that their job performance has improved, 77% reported that their technical knowledge and skills have improved and 73% report feeling more confident in the workplace. Using the learning outcomes of each of the day program’s majors, the survey asked questions to measure the effectiveness of the education at Wentworth. This data is reported on for each major and may be used for accreditation purposes.

The comprehensive report, including salary and employment data broken down by major can be found on our website.

Alumni Spotlight: Ben Kazan, Director of Information Systems and Staff, John Hancock Investments

Meet Ben Kazan, Wentworth Computer Science 11’ Alumnus and current Director of Information Systems and Staff at John Hancock Investments.

Tell us about your current role: I manage and lead an agile team which directly supports and delivers technology for John Hancock Investments.  We largely specialize in data warehousing solutions but also support a variety of business applications that are crucial to our business function.  The team I manage is comprised of analysts, developers, technical experts, and scrum masters – all to deliver a cohesive product to our end users.

Tell us a bit about your Co-op as a Wentworth student: I was a Support Analyst for Harvard University IT (HUIT). I supported the students and faculty in a variety of ways including, maintaining the helpdesk inbound call center, supporting walk up desktop issues at the computer clinic, and managing several computer labs.

What did you learn from during co-op that you still use today? The communication skills and ability to triage/prioritize issues are fundamental skills I learned during my co-op that I use each and every day.  Communication skills by phone, email, and in person were all areas I improved on while with HUIT and those soft skills have gone a long way in furthering my career.  The other skill I use every day is to triage and prioritize issues that may arise. This level of quick problem solving and understanding how systems and processes work together is a skill that is hard to learn, its one of those things you learn by trial and error and my co-op experience gave me many opportunities to build this skill and understand how to keep calm when there are multiple priorities competing for your attention.

How has your career progressed since you left Wentworth? I started at John Hancock with an entry level position as an operations analyst and over time I explored different career paths at John Hancock including: release management, data modeling, production support, project management, system management, and ultimately the director of both staff and systems.  I’ve learned that the finance industry is one that is constantly evolving. Through that change I’ve been fortunate to get different opportunities that have ultimately shaped my view of the John Hancock organization and allow me to understand the various touch points and key contacts across the organization that can help move things along.  At an organization the size of John Hancock, this is a critical skill and the only way to really get all these skills is to try out different roles. John Hancock offers rotational programs to new hire and recent college graduates, which allow you to explore different parts of the organization in 3, 1 year intervals – before settling into a full-time and long-term role.

What advice do you have for students looking for co-ops and soon to be graduates seeking full-time opportunities? Try new things, don’t be afraid to fail, understand what makes you stand out – and own what you do!  Ownership and follow through are skills that will always show your true value, taking on new challenges and owning those as you go is the best way to grow and succeed at any organization.  Aside from this, I recommend finding people within your organization and outside that you can connect with for guidance and mentor-ship. As your career unfolds having people who truly understand what your ‘differentiator’ is, and who will speak up for you and understand what you bring to the table that makes you unique is an extremely important part of career growth.

Want to learn more about what it’s like to work at John Hancock? Join members of their Software Development Program on June 13th for an Info Session from 5PM -7PM in Beatty 401. Register on WITWorks and bring your questions about working as a software developer, what it’s like to work for John Hancock, and how to apply for their Software Development Program. Info Session will include a brief presentation, Q&A time, networking, PLUS pizza and beverages.

Informational Interviewing

By: Ria Kalinowski

Networking is a crucial, and often underutilized, method for finding your next job or co-op. Informational interviewing is a form of networking that helps you gain valuable connections and insight into your target industry. Learn about company culture, what tools, skills, and/or certifications are essential to the industry, and how influential people got where they are.

Decorative Image

Where do I start?

Create a list of target companies where you would like to work. Use the “People also viewed” feature on LinkedIn company pages or the “Similar Companies Nearby” feature on Buzzfile to create a list of companies that you are interested in learning more about. Find professionals at those companies or similar companies that hold positions of interest on company websites or LinkedIn. Use the “See alumni” tool on Wentworth’s LinkedIn page to find contacts with whom you already have something in common. You can also conduct informational interviews with professors, friends, family members, or colleagues or ask them for recommendations of people to speak with. 

How do I reach out?

Connect with people you want to speak with through email, LinkedIn, or over the phone. Use emails4corporations to find people’s email addresses. You can ask to connect with people on LinkedIn with a tailored message or message them directly if you are members of the same group. Use the Informational Interviewing handout and the Informational Interview Email Samples handout for guidance on what to say. 

How do I prepare?

As an informational interview is a chance for you to get advice, you will be asking the majority of the questions. Thoroughly research the company and person you will be meeting with to ask intelligent questions. Explore their website, their social media channels, and any current news stories about them. Don’t ask questions that you can answer with a quick Google search. Ask open-ended questions and follow the TIARA Framework (Trends, Insights, Advice, Resources, Assignments) to allow your connection to talk about themselves. Asking questions in this order “maximizes the chance that that stranger becomes an advocate by the end of the conversation”[1].

What does an informational interview look like?

An informational interview usually lasts 20-30 minutes. Don’t take up too much of your connection’s time and make the location convenient to them as they are doing you a favor. Although it is best to meet with them in-person, informational interviews can also happen over Skype or the phone. In-person meetings help you to make a more lasting impression so remember to dress and behave professionally. Oftentimes, you will meet at your connection’s place of business which gives you more opportunity to view the company culture first hand. Have your most recent resume with you but don’t give it to them unless they ask. Remember: you are not there to ask for a job, just to ask for advice! Ask them your questions, take good notes, and don’t go over the time limit that was set. Thank them at the end, ask to stay connected with them over LinkedIn, and see if they are willing to recommend anyone else that you can contact for additional advice.

What next?

Using the notes that you took, send a thank you note within 24 hours. Reference something you spoke about or a resource they wanted you to check out. Attach your resume to the email, if you hadn’t already had a chance to provide it, asking for their feedback. Make sure to follow-up with the resources, assignments, or contacts that they provided to you. Set a recurring monthly calendar alert to reconnect with the individual and mention how their advice has helped you.

Over time, you will develop a network of people who you can reach out to when it is time to conduct your next co-op or job search. You will also gain valuable information about what direction to take your career and what it takes to get there.

[1] Informational Interviewing with Steve Dalton: https://www.youtube.com/watch?v=8FsUm5noXEM

Picture Source: wikiHow