Talk #16 | Retail + Consumers

Carlos Vargas, Independent agent, Vargas and Vargas Insurance, Former President, Lower Mill Merchant Association
Greg Affsa, Director, Accelerate, Lead/Coach, FutureLab

Carlos Title Slide

In the FutureLab Talk #16 Carlos Vargas [Vargas and Vargas Insurance/Lower Mills Merchant Association] explains how consumer behaviors are changing due to COVID-19 and why quick adaptation to new circumstances is a key to sustaining business. Carlos has been the past President of the Lower Mills Merchants Association in Dorchester and shares how important local connections and strong relationships are to not only building a business, but also adapting to changes during these times, and fully understanding the community’s needs while serving them well.

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