Advice from a Recruiter with Kyle Greenleaf from JLL

By: Ria Kalinowski

Assistant Director, Abbey Pober and I recently sat down with Kyle Greenleaf, a recruiter from JLL, to talk about their hiring processes. Kyle focuses on recruiting for industrial facilities management with a focus mainly on life science clients. JLL is a property consultancy company specializing in property services and investment management. In the past, they have posted both full and part-time positions on WITworks for students with degrees in Architecture, Business Management, and Construction Management.

Kyle looks at hundreds of resumes on a weekly basis. Customization of your resume is ESSENTIAL if you want to stand out.

What does he look for?

  • 50% prior relevant work experience
  • 50% what makes YOU unique

When recruiting for co-op or entry-level positions, Kyle understands that you probably won’t have much relevant work experience. He will definitely look at any prior co-ops and relevant academic projects, but soft skills are hugely important. He is looking for breadth of experience rather than depth of experience. Interpersonal, communication, and leadership skills are good to emphasize but it’s more important to know YOUR strengths and focus on those. Your experiences and your personality make you unique so don’t be afraid to highlight those aspects of yourself.

Huge positive flags for Kyle are volunteer experience and involvement in athletics. Unless your experience is additive or really exceptional, leave off musical instruments, drama involvement, and other outside interests.

 

What should students do to build their resume?

Kyle’s advice is to find ways to practice leadership skills: start a club, become a club president, volunteer for something new, etc. Every single day you should do one thing that terrifies you or pushes you out of your comfort zone.

Ways to do that at Wentworth include taking Leadership Institute, applying to become a student leader, attending Speakeasy (a public speaking practice forum that meets Mondays at noon in Accelerate), getting involved with Accelerate or EPIC, or joining or starting a club.

 

What if a student doesn’t have any experience?

For students with little or no experience Kyle advises them to “show up” to the CO-OP + CAREER Fair to get in front of hiring managers as a great starting point. Do research about the company to show your interest. Employers will inevitably ask, “what do you know about us?” or “what made you stop by our booth today?” and having a comprehensive answer will give you a great advantage. Start networking as soon as possible. Find someone in your major who is a senior and take them to lunch. Ask them what they regret not doing or are glad they took advantage of. Reach out to alumni to ask about their career choices and learn about possible career paths.

 

Kyle’s Quick Tips

  • Customize Your Application: Make sure your resume and cover letter show why you are a good fit for that particular position at that specific company.
  • You have 7 Seconds to make a good first impression: Smile, have a strong handshake, and practice your professional introduction.
  • Do Your Research: Whether you are writing a cover letter, heading to an interview, or attending a career fair, find out what the company does and determine why you are interested in them.
  • Write (Good!) Cover Letters: They are necessary to help sell your experience and how you fit the position. If 6 people apply and 5 people write a cover letter and you don’t, you aren’t getting the interview.
  • Reach out to Recruiters on LinkedIn: Send a connection request with this message, “I saw that JLL had an operations role posted and when I searched for recruiters at JLL, your name popped up. I’m not sure if you are specifically the right person to contact for this role, but I’d love to speak with you about it if you are. If you aren’t the right person, perhaps you could you point me in the right direction.”

 

Most Important Take Away

Kyle wants to remind all applicants to be passionate about the company and the position and show that passion! This is something I’ve heard from so many recruiters and hiring managers. The best employees understand the company’s mission and goals and have a strong passion for them. Recruiters don’t want to hire someone who wants A job, they want to hire someone who wants the SPECIFIC job they are hiring for. Contact your Co-op + Career Advisor for help with writing your cover letter and customizing answers to interview questions to show your passion.

 

To hear the entire conversation, check out the WITworks Radio Show here.

 

To make an appointment with your Co-op + Career Advisor call the front desk at 617 989 4101 or stop by during Spring 2019 Drop-In Hours: Monday, Tuesday, and Wednesday 1:30pm – 4:00pm while classes are in session.

Informational Interviewing Tips

By: Kristen Eckman

One of the best ways to find out what an industry, company, or position is really like is to talk with individuals in the career you are considering. It is also an excellent way to expand your network and prepare for future job searches.

What is an informational interview?

An informational interview is a highly focused information gathering session with a networking contact designed to help you choose or refine your career path by giving you the “insider” point of view.
Through the process, you will gain a better sense of the real life experiences, challenges and opportunities, specific and perhaps hidden demands, as well as the drawbacks and limitations of the career field.
An informational interview can be in-person, over the phone, or via Skype (or another video platform). You should dress professionally and be prepared with a list of questions.

Informational Interview

How to Informational Interview :

Identify someone to interview

  • Consider family, friends, professors, advisors, alumni, and contacts from LinkedIn already in your network.
  • Get correct spelling and pronunciation of the contact’s name. Know their job title and whether they prefer a salutation.
  • If you are on co-op, consider conducting an informational interview with your supervisor and/or ask them for potential leads.

Contact that person

  • Reach out to the contact via email (see end of page for email templates).
  • State the reason you are reaching out and how you learned about their work.
  • Request a short (20-30 minute) in-person, phone, or Skype interview.
    • If the meeting is in-person, you should go to them.

Schedule the interview

  • Prepare yourself to be flexible. Consider when it is convenient for them to meet with you.
  • Professionals prefer that you suggest a few dates and times to meet. It takes the work away from them and makes the decision easier.

Confirm your appointment

  • Be sure you agree on a date, time, and format for your meeting. A brief note of confirmation will serve as a helpful reminder to you both.

Research the individual and career field

  • Research and read about the career field, the company, and the individual before you meet. This experience should not be a starting point for your career research, but supplement what you have already learned.
  • Your interview should focus on the individual and their experience; it is not a time for you to talk about yourself. Should the interviewee ask, be prepared to share a bit about your experience.

Prepare a list of relevant questions (and your resume)

  • You are the interviewer, so be prepared.
    • Find example questions at end of page.
  •  Bring an up-to-date copy of your resume to share only if the interviewee asks for one.

Be on time for your meeting!

  • Arrive 10-15 early if you are meeting in-person OR be sure your landline/internet connection is properly working. Be ready-to-go 15 minutes before the interview.
  • Be sure you are professionally dressed, equal to or exceeding the level of dress required at the interviewee’s place of work.

Follow-up with a thank you

  •  Always follow-up with a short note thanking the interviewee for their time. They may be a critical part of your network in the future. NOTE: consider how you will continue to stay in contact in the future.

Business Card

Don’t Forget To…

  • Take control of follow-up. Don’t leave the response open to the individual you have contacted. Let them know when you will reach back out, if you haven’t heard from them by the designated time.
  • Mirror the behavior of the professional you are interviewing.
  • Don’t forget your professional introduction. They will inevitably ask you to tell them about yourself at some point, so be ready with that important information.
  • Keep records of your contacts. Consider keeping a journal or creating a spreadsheet to track the names, contact information, and notes from your interviews. It is also helpful to keep the dates of contact and follow-up.
  • Maintain contact with the individuals you interview, but realize that some contacts might not be a good fit for the relationships you are trying to cultivate right now (or perhaps, ever). Label as: forget, hold, keep.
  • Connect on LinkedIn. Remember to always send a personalized message with your invitation.

Sample Questions 

  • Who would you consider the leaders of this industry (companies or individuals)?
  • How do you see this industry changing in the next 5-10 years?
  • What is a typical day/week like for you?
  • What challenges do you face in your position?
  • What is the most enjoyable part of your job?
  • Why did you choose to work at your current company?
  • What was your preparation for work in this field?
  • How did you get into this field? What special skills did you have before entering it?
  • Are there any skills you wished you had before starting the job?
  • What educational preparation would you recommend for a new hire in this field?
  • What experiences/skills do you expect new hires to have for this position?
  • How would you describe the culture of your organization?
  • What values does your company highly regard?
  • How do you know you are successful in what you do?
  • How does your company develop leaders?
  • With your current perspective, what additional skills would you have developed while at school to prepare you for this role?
  • What do you like the most and the least about your job?
  • What are the greatest rewards of your work?
  • What are the greatest frustrations? How do you deal with them?
  • What professional associations are beneficial to this job?
  • Is there anyone else you suggest I contact?
  • May I remain in contact with you? 

Sample Email Language 

Utilize the sample emails below as a guide to contacting your first interviewees.

(No prior connection)

Subject:  WIT student seeking industry knowledge

Dear Mr./Ms. Last Name,

I am a sophomore at Wentworth Institute of Technology studying Biomedical Engineering. I found your name through the LinkedIn WIT alumni page. As a sophomore seeking my first co-op, I am hoping to learn from current professionals in the field. In viewing your LinkedIn page, I feel like I could gain valuable insight from what you have to share about your experience.

I wondered if we might be able to set a time for a quick 20-30 minute meeting where I could ask you some questions that will help me prepare for the co-op search ahead of me. We could meet in person, or speak over the phone/SKYPE.

I look forward to hearing from you.

Sincerely,

Your first and last name

 

(From referral)

Subject: WIT student referred by Professor Christiano

Dear Mr./Ms. Last Name,

I am a sophomore studying Facilities Planning and Management at Wentworth Institute of Technology.  Professor Christiano encouraged me to contact you. I would like to learn more about the field of Facilities Planning and Management before I begin my co-op search. I am particularly interested to learn about your own experience at (insert name of company).

I hope to meet with you at your convenience. Please email me with times and dates that are compatible with your schedule. I look forward to hearing from you.

Thank you for your time.

Sincerely,

Your first and last name

 

Spring 2019 WITwear Hours: Mon–Wed 4PM–8PM, Thurs 5PM–8 PM, Fri 10AM– 12:30PM

Make an appointment with your Co-op + Career Advisor by calling the front desk at 617 989 4101.

Follow-up: Why and How

By: Becky Smith

So, you’ve submitted a bunch of job applications and you haven’t heard anything. You may feel helpless, but there is something you can do!

First: Gather feedback that can help you to better attract attention. Ask your Co-op + Career Advisor to review your application materials including resume, cover letter, and any correspondence. If you are submitting a portfolio, get that reviewed too.

Second: Follow up to inquire about the status of the position.

Email follow-up graphic

Context: Pushy or Helpful? Desperate or Communicative?

Many people are initially uncomfortable with the idea of follow-up. They don’t want to appear pushy or desperate. Good news is: You can follow up without making a bad impression!

Co-op + Career Advisor Sara Dell has a great context for follow-up: “You are actually helping the employer by following up.”

Your recruiter or hiring manager likely has a pile of applications that they need to sort through, but other competing priorities keep them from digging in. By contacting them and expressing your ongoing interest in the job, you make it easier for them to engage with you and get started on the vetting process!

Be extra helpful: Include your resume and cover letter in your follow-up so there is no need to search for your application.

 

What to Say:

Co-op + Career Advisor Jer Jurma says he advises students to provide some structure for interview scheduling: “The tone is active in a follow-up communication. Give your reader a clear way to respond. Name a specific time period that you will be available for interviews and if it is getting close to your co-op deadline, share the date of your deadline.”

Examples:

“I will be in the area during the week of December 17 and am currently scheduling interviews. I am still really interested in your company and can meet at your convenience.”

“Wednesdays and Fridays are the days that I have the most flexibility. I’m sure we can find a time that is mutually convenient.”

“My school requires me to report a co-op hire by May 11. I want to respect your hiring timeline, but I think we can find a mutually convenient time. I wonder if we can get something on the calendar for the last week of April or the first week of May.”

I often advise students to have something new to say when they follow up.  

“Since I applied on November 17, I have added more relevant projects to my resume. See attached.”

“I have been following your company on Twitter for the past month and am really impressed with your new product launch.”

“I have been interviewing this week and am eager meet with your company as well – working in Operations at ADL Systems is one of my top choices at this time.”

 

How to find a point of contact for follow-up

Don’t have a name?

Find a recruiter or a relevant manager by searching on the company website or LinkedIn.

There is usually a main number or general email available on the company website. In start-ups and small companies, sometimes these emails and calls are answered by the founder or owner!

Have a name, but no contact information?

Websites like hunter.io can provide you with guidance regarding the email naming conventions for most companies.

 

Find more resources below:

Anatomy of a follow-up email: https://coopsandcareers.wit.edu/wp-content/uploads/sites/46/2018/06/Application-Follow-up-Email-Samples.pdf

More about LinkedIn: https://coopsandcareers.wit.edu/wp-content/uploads/sites/46/2018/06/LinkedIn-Guide.pdf

Whether you are preparing for a co-op search or a job search, the Center for Cooperative Education and Career Development has the resources you need to be successful. If you haven’t met with a Co-op + Career Advisor yet, give us a call at 617-989-4101 to schedule an appointment and we’ll get you started on the right track.

First-Generation Students and the Job Search

By: Abbey Pober

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How does a co-op or job search differ for First-Generation students? Before I can get into those nuances, we must first define what it means to be a “First-Generation” or “First-Gen Student”. This definition varies slightly from institute to institute, but here at Wentworth we define First-Gen Students as “students who come from families where their parents did not complete a four-year college degree.” What this ultimately means for students who are the first in their families to attend college is that there is a “possibility that a student may lack the critical cultural capital necessary for college success because their parents did not attend college (Defining First Generation, 2017).” This does not mean that a First-Gen student will not be successful, it just means that they face hurdles and obstacles to navigating the college experience that their peers with parents who can guide them through the process, do not.

When it comes to a co-op or job search, First-Gen students often face additional challenges to understanding and conducting their search as well as with the transition from college to work.  From my own personal experience as a First-Gen student, I can remember not knowing where to start. Some of my questions included: What are my career path options? How do I network? What do I need to include on my resume? And why do I need to write a cover letter? The good news is, you don’t have to know the answers to these questions, you just need to know who to ask to get the support you need to be successful in your co-op and job searches.

This is where your Co-op + Careers Advisor comes in! The first day I walked into the Career Center at my University I was determined to get a summer internship between my Junior and Senior years but had no clue what career paths were available to my major, and the types of internships that would help to position myself for a future on that path. I was also very intimidated by networking because I knew my parents and extended family did not necessarily have connections in the field I was headed into and did not know where to begin building my own network. Through a series of follow up meetings, my career advisor helped me identify several paths that I could take (which included making my way to the job I am in now), supported my search through helping me tailor my resume/cover letter for each opportunity I was interested in, and educated me on the various on campus and off campus opportunities to network with and meet employers. The moral of this story? The first thing you should do is seek support and ask your questions! At Wentworth, you have a dedicated Co-op + Career Advisor based on your major who is here to help you prepare for conducting your co-op and job searches. They can help you navigate choosing opportunities that are a good fit for you, strategize ways to make connections through on and off campus opportunities, and cheer you on through your whole process. Your professors are excellent people to discuss your career goals with and identify industry events that can help you on your search.

So, what do you do if you or members of your family don’t have connections in your target industry or at employers you are interested in? First, don’t worry – your networking is a “living” resource, that grows with your career and can change as you gain experience and expertise. It is normal not to have a network if you don’t have work experience and haven’t been participating in industry events. Don’t let the lack of an established network prevent you from taking steps to build yours. You can start creating your network right here at Wentworth through events and opportunities to connect with employers and your peers, including: the Fall and Spring CO-OP + CAREER Fairs, Mock Interview Day, Wentworth on the Road, Employer In Residence drop-ins, Employer info-sessions, and major specific events. Want to take your efforts a step further? This article outlines 6 ways to get ahead when you don’t have connections.

To meet with a Co-op + Career advisor, make an appointment or swing by fall drop-in hours every Monday, Wednesday, and Thursday from 1:30 – 4:00 PM. Our office is located at 101 Wentworth Hall. Feel free to contact us via email at coopsandcareers@wit.edu, or call us at 617-989-4101.

Resources:

Defining First Generation. (2017, Nov 20). Center for First-Generation Student Success Blog. Retrieved from https://firstgen.naspa.org/blog/defining-first-generation

Sanders, K. (2018, Sept 25). 6 ways to get ahead when you don’t have connections. Fast Company. Retrieved from https://www.fastcompany.com/90236706/6-ways-to-get-ahead-when-you-dont-have-connections

Mock Interview Day Fall 2018 Recap

By: Abbey Pober

Our annual Mock Interview Day was held on Thursday, November 1st from 3:00pm –6:00pm in Watson Auditorium. The day consisted of five rounds of 35-minute interviews conducted by 41 employer volunteers from multiple companies across industries. In total, 108 students participated in 192 interviews, providing on average two practice interviews per student. Many of the employers will be inviting students back for formal interviews.

Students laughing

If you are a student who attended Mock Interview Day last week your next steps should be to follow up with employers by:

  • Sending a thank you email to the employers with whom you spoke. Find our guide to thank you notes here.
  • If a recruiter gave you specific instructions, be sure to follow through on those items and then follow up with the recruiter.
  • Unable to send a thank-you note for lack of contact information? Stay connected with social media: find the company or even the person you spoke with on LinkedIn or Twitter. Follow their feeds to stay up to date with new openings and other news!

Students interviewing

If you were unable to attend Mock Interview Day, be on the lookout for future opportunities to engage with employers and don’t miss the spring CO-OP + CAREER Fair on March 19th, 2019. Check WITworks as we get closer to the Spring Fair for updates on employers attending.

Employers, invitations for the spring CO-OP + CAREER Fair on March 19th will be sent out in the new year.

Thank you to all students and employers who joined us on November 1st to conduct practice interviews. We look forward to seeing everyone in the spring!

How to WORK the CO-OP + CAREER Fair

By: Caitlin Brison

Image of a smiling leopard.
TFW you nail the CO-OP + CAREER Fair

An approach for everyone, whether you are low-key or EXTRA!

Low Key EXTRA
RESEARCH
  • Find the list of employers attending on the “Fairs App” and research the ones that interest you.
  • Look to see if they have positions posted so you can find out more.
  • Create a spreadsheet, categorizing employers into A, B, and C lists.
  • Write down a few questions you might ask them at the fair. Refer to them before each conversation.
RESUME
  • Write, review, and edit your resume.
  • Come to Drop-Ins to make sure it is ready for the Career Fair.•  Print out 10-20 copies and tuck them in a folder to hand out.
  • Make an appointment with your CO-OP + CAREER Advisor to go over your Resume.
  • Print 10-20 copies and carry them in a professional padfolio.• Make your own business cards.
PLAN
  • The plan is to go, shake some hands, meet some employers, ask good questions, and hand out some resumes.  Go with it!
  • Locate the employer booths on the Fairs App ahead of time and map out your route.
  • Maybe talk to a couple employers on your C list to start before moving on to your first choices!
DRESS
  • Gather your professional attire.
  • Visit WITwear to borrow any items you may still need!
  • Iron, steam, fresh haircut!  Look your best.
  • Also…visit WITwear to borrow any items you need!
PITCH
  • Build a 30-second pitch and practice it in the mirror so you come across relaxed and professional.
  • Practice a firm handshake.
  • Record yourself and watch it back.  Be mindful of eye contact, fidgets, and filler (“um, like”).
  • Pitch with a friend and practice your handshakes!
THANK YOU
  • Shake their hand and thank them for their time answering your questions and speaking to you.
  • Collect business cards so you can write thank you notes the next day.
  • If they requested your application electronically – pass it along or let them know you applied!

Check out ALL our helpful guides on resumes, networking, pitches, and more on our website: https://coopsandcareers.wit.edu/resources/

Fall 2018 WITwear Hours: Mon – Thurs 5 PM – 8 PM, Fri 10 AM – 3 PM
Fall 2018 All Day Resume Drop-ins: Fri 9/28 & Mon 10/1 10 AM – 4 PM
CO-OPS + CAREERS Office + Douglas D Schumann Library & Learning Commons

Make an appointment with your Co-op + Career Advisor by calling the front desk at 617 989 4101.

A Guide to Personal Branding

By: Hadley Hopkins

Hi there! I’m Hadley Hopkins the marketing intern here at CO-OPS + CAREER. As an advertising student, I am very concerned with branding. Not only of the brands I work for but also my own personal brand. Below I am going to walk you through the steps of how to brand yourself by using my own professional life as a model, so you can learn a little about me and a lot about creating your own personal brand.

You may be thinking, ‘what is a personal brand and why do I need one?’ A personal brand is a combination of your skills and experiences that make you who you are. So technically, you already have one, but by shaping it into a clear message you will be more confident in your strengths and potential employers will easily be able to see who you are and what you stand for.

Find Your Strengths

The first step to creating your brand is to evaluate your strengths. I did this by making a list of my best qualities including character traits as well as industry related skills. I tried to think of traits that are unique to me and would make me stand out:

  • Teamwork
  • Flexible
  • Multi-tasking
  • Teachable
  • Strategic thinker
  • Logo design
  • Making GIFs
  • Branding

Once you have you have your list of attributes it is important to think of evidence to support these claims. Recall situations or experiences that prove these traits are a strength, for example:

Multi-tasking/flexible – At my past internship, I was working on a design project that was interrupted because my supervisor realized a flyer needed to go out to print by the end of the day to be done in time for the event. So, I began working on that project but then had to stop in the middle to go take pictures of an event that was taking place. Although I took on many projects at once I was able to prioritize to give each one the attention it needed to finish everything in a timely manner.

Logo design – I have created various logo designs for different companies, clubs and organizations

Share Your Story

Another aspect of your brand that you will want to focus on is your story. How did you get to where you are? What makes you passionate about your field?  This allows people to know you on an emotional level and not just as a list of your accomplishments and skills. For me, I like to tell the story of how I decided to study advertising:

Advertising and graphic design have been a passion of mine since I created, branded and marketed my own energy drink “Spazz” for my 7th grade technology class.  I found the balance of creativity and logistic to be the perfect mix for my analytical yet artsy mind.

Show Off Your Quirks

An additional way to make your brand seem more personal is by showing off your quirks. These habits make you who you are and can add some “spice” to your brand. For me, the fact that I am a southerner now living in Boston makes for interesting tidbits, as well as my passion for different cultures:

I may be from Georgia, but I have definitely adopted the New England lifestyle. You can catch me sporting my Red Sox hat, and ‘Bean Boots with a Dunkin’ in hand but I will never give up saying y’all. I love all things food, travel and art.

Find Your “Take-away”

Once you have figured out the main aspects of your brand you will be able to create a key take-away that embodies everything you want to express to potential employers:

“I am an analytical, yet creative thinker who is flexible and has a passion for creating meaningful work that helps enhance a brand.”

Although you will probably never be asked in an interview what your mission statement is, this key takeaway can give you direction for materials that future employers will see such as your resume, cover letter, portfolio and LinkedIn profile.  When creating these materials, it is important to ask yourself: ‘does this align with my brand and is my mission statement well represented?’

Another way to strengthen your brand is through the look of your materials. It’s important that your resume, cover letter, portfolio, and LinkedIn profile are cohesive. I suggest sticking with the same font across all materials and make sure you use the same header for both your resume and cover letter. This will help future employers recognize you better across all platforms.

Here is an example of my LinkedIn profile:

Example of LinkedIn Profile

And an example of my resume that I feel represent my brand:

Example Resume

Creating a personal brand takes time and effort but is totally worth it!  With these steps I hope you can create a brand that is uniquely your own and will help you stand out to employers.

As always, we encourage you to stop by CO-OPS + CAREERS to discuss your questions with a Co-op + Career Advisor. You can make an appointment or swing by fall drop-in hours every Monday, Wednesday, and Thursday from 1:30 – 4:00 PM. Our office is located at 101 Wentworth Hall.

Feel free to contact us via email at coopsandcareers@wit.edu, or call us at 617-989-4101. We look forward to connecting with you soon!

Navigating Job Offers

By: Becky Smith

You get an offer from a company and you are glad…except you wish you had more time to decide!

Good news: It is normal – even common — to ask for time to think things over! It is just a matter of maintaining trust and using savvy communication skills.

It is strongly advised that you reply to an offer of employment within 24 hours.

  • Be positive to maintain the confidence that the hiring manager has in you: Act excited. Thank the hiring manager or recruiter for offering the job to you.

Ask if you can have some time to think about it.

  • You don’t have to say why; just say you need some time to consider all of the factors. In fact, the reasons why can sometimes make employers feel uncomfortable – it can come across wrong, and/or they are not prepared to be involved in your personal life.

Be sure to clearly communicate when you will get back to the employer with an answer, and keep your word no matter what.

  • You may ask for up to a week to think about the offer.
  • The company may need an answer sooner. Settle on a mutually convenient date.

This kind of negotiation is fair, given that they don’t want to lose other candidates while they are waiting to hear from you.

During the time you have negotiated, you may speak with your Co-op + Career Advisor, your faculty, your family, and other prospective employers. You may take some time to reflect on what you want and need (i.e., salary, start date, schedule).It is best to take your time to prepare if you are going to negotiate any of the terms of employment.

Be Aware of Common Misunderstandings:

Interviewing for a job does not mean committing to the job. Interviewing is exploration to determine whether you are a fit for the job…and whether the job and company are a fit for you.

If a co-op employer offers you an opportunity to return for a second co-op or a full-time job, you are not obligated to return. Be appreciative and respectfully consider the opportunity, but if it is not right for you, politely decline. Things are not going to turn out well for anyone if you accept a job that you know is wrong – including headaches for professionals with whom you’ve built relationships!

You do not need to accept the first job you are offered. You do need to reply to all offers within 24 hours.

For more information on how to navigate a situation in which you get an offer for one job but you’re really waiting to hear from another company, read our handout about Deliberating Job Offers.

As always we encourage you to stop by CO-OPS + CAREERS to discuss your co-op and job offer questions with any Co-op + Career Advisor. You can make an appointment or swing by summer drop-in hours, held every Monday, Wednesday, and Thursday from 2:00 – 4:00 PM. Stop by 101 Wentworth Hall, or contact us via email at coopsandcareers@wit.edu, or by calling 617-989-4101. We look forward to connecting with you soon!

Informational Interviewing

By: Ria Kalinowski

Networking is a crucial, and often underutilized, method for finding your next job or co-op. Informational interviewing is a form of networking that helps you gain valuable connections and insight into your target industry. Learn about company culture, what tools, skills, and/or certifications are essential to the industry, and how influential people got where they are.

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Where do I start?

Create a list of target companies where you would like to work. Use the “People also viewed” feature on LinkedIn company pages or the “Similar Companies Nearby” feature on Buzzfile to create a list of companies that you are interested in learning more about. Find professionals at those companies or similar companies that hold positions of interest on company websites or LinkedIn. Use the “See alumni” tool on Wentworth’s LinkedIn page to find contacts with whom you already have something in common. You can also conduct informational interviews with professors, friends, family members, or colleagues or ask them for recommendations of people to speak with. 

How do I reach out?

Connect with people you want to speak with through email, LinkedIn, or over the phone. Use emails4corporations to find people’s email addresses. You can ask to connect with people on LinkedIn with a tailored message or message them directly if you are members of the same group. Use the Informational Interviewing handout and the Informational Interview Email Samples handout for guidance on what to say. 

How do I prepare?

As an informational interview is a chance for you to get advice, you will be asking the majority of the questions. Thoroughly research the company and person you will be meeting with to ask intelligent questions. Explore their website, their social media channels, and any current news stories about them. Don’t ask questions that you can answer with a quick Google search. Ask open-ended questions and follow the TIARA Framework (Trends, Insights, Advice, Resources, Assignments) to allow your connection to talk about themselves. Asking questions in this order “maximizes the chance that that stranger becomes an advocate by the end of the conversation”[1].

What does an informational interview look like?

An informational interview usually lasts 20-30 minutes. Don’t take up too much of your connection’s time and make the location convenient to them as they are doing you a favor. Although it is best to meet with them in-person, informational interviews can also happen over Skype or the phone. In-person meetings help you to make a more lasting impression so remember to dress and behave professionally. Oftentimes, you will meet at your connection’s place of business which gives you more opportunity to view the company culture first hand. Have your most recent resume with you but don’t give it to them unless they ask. Remember: you are not there to ask for a job, just to ask for advice! Ask them your questions, take good notes, and don’t go over the time limit that was set. Thank them at the end, ask to stay connected with them over LinkedIn, and see if they are willing to recommend anyone else that you can contact for additional advice.

What next?

Using the notes that you took, send a thank you note within 24 hours. Reference something you spoke about or a resource they wanted you to check out. Attach your resume to the email, if you hadn’t already had a chance to provide it, asking for their feedback. Make sure to follow-up with the resources, assignments, or contacts that they provided to you. Set a recurring monthly calendar alert to reconnect with the individual and mention how their advice has helped you.

Over time, you will develop a network of people who you can reach out to when it is time to conduct your next co-op or job search. You will also gain valuable information about what direction to take your career and what it takes to get there.

[1] Informational Interviewing with Steve Dalton: https://www.youtube.com/watch?v=8FsUm5noXEM

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